Special days implemented for visa and belonger card services
GIS - Tuesday, March 13th, 2012 at 8:40 AM
Benn
Tuesday, March 13 – The Civil Registry and Passport Office is informing the public that, in an effort to better serve its customers, effective April 2 the processing of Belonger Status and Visa Services will be conducted on specific days.
The public is asked to take note that Visa Services will be conducted on Mondays and Wednesdays and collected on Fridays while Belonger Card Services will be conducted on Tuesdays and Thursdays and collected the following Tuesday and Thursday by appointment only.
Registrar-General Mrs. Stephanie Benn explaining the reason for implementing the special days to the Department of Information and Public Relations said, “The decision to implement these new hours came out of a customer service focus group session on ways to improve the work-flow of the office.”
Mrs. Benn added, “The special days are more customer service oriented and will give employees more time to focus on the processing of paperwork and documents, which will ensure that customers are served in a timely manner and in turn will result in a quicker turnaround time for both services.”
The Registrar-General is also reminding the public that the holiday season is fast approaching and is encouraging persons to check their travel documents to ensure they are current.
The Civil Registry and Passport Office operates in two separate locations namely the Central Administration Building and Upstairs the Burhym Building on Wickham’s Cay and is open to customers from 9:00am to 3:00pm.
For additional information, please contact the Civil Registry and Passport Office at telephone 468-3701 ext. 3035.
This article was posted in its entirety as received by bvinews.com. This media house does not correct any spelling or grammatical error within press releases and commentaries. The views expressed therein are not necessarily those of bvinews.com, its sponsors or advertisers.
3 Comments
Disclaimer: BVI News and its affiliated companies are not responsible for the content of comments posted or for anything arising out of use of the comments below or other interaction among the users. We reserve the right to screen, refuse to post, remove or edit user-generated content at any time and for any or no reason in our absolute and sole discretion without prior notice, although we have no duty to do so or to monitor any public forum. All comments posted on BVINews.com reflect the views and opinions of the commentators and not that of the management and staff. Click here for our full comment/user policy/ agreement.
Maybe instead they should extend working hours, from 8.30am to 4pm just a suggestion. I think that they would serve their customers better. I am sure they will all appreciate it too.
I want a job there because from 9:00am to 3:00pm you get to talk bad to people and from 3:00pm to 5:30 you do nothing. hahaha…
increasingly, government departments are doing this and it is wrong. People come from the sister islands and are told you have to come back another day to get your business done. it is wrong.
why should only certain things be done on certain days? Why does that make it more effective? Could you image if you went to the grocery store and could only by flour on tuesdays and eggs on wednesdays? it dont make any sense. And to add insult to injury the offices of the government stop accepting applications at 3pm and 330pm. What do they do for the rest of the time?
Post a Comment