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Immigration rolling out appointment system next month

Persons standing outside the Immigration Department in Road Town.

The Immigration Department will be implementing an appointment system starting March 1.

Once implemented, persons will be able to schedule appointments based on the Immigration service they are seeking to receive.

A media release from the Immigration Department on Friday (February 23) said appointments will be offered in a series of three-hour slots between 8am and 3pm daily.

“Persons seeking to acquire residence status, become a Belonger, have their entry and landing permits renewed or issued, and process all other Immigration services will be asked to schedule their appointments from Monday through Thursday,” the release said.

Immigration said government and statutory body employees as well as students, employees at H Lavity Stoutt Community College, and persons exempt from work permits will only be allowed to book appointments on Fridays.

The department further said persons seeking landing permit extensions will be allowed to have walk-in appointments between 8am and 3pm daily.

“Persons are asked to schedule their appointments 10 days prior to the requested date and submit their full name, preferred time slot, file number and the type of service they are requesting to schedule,” Immigration said while urging persons with expired permits to schedule an appointment promptly.

New systems will merge

The new appointment system is being implemented as a fix to the long line of customers that have been accumulating outside the Immigration Department in Road Town since the hurricanes.

Premier Dr D Orlando Smith said an online application system will be implemented in a few weeks as another fix to the problem.

The online system will be merged with the appointment system to allow persons to make appointments to have their Immigration matters addressed in a timely manner.

“This will add to the efficiency of the application process at the Immigration Department,” Premier Smith said.

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14 Comments

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  1. watcher says:

    A step forward to be applauded but surely they can do better than a three hour time slot.

    • Albion says:

      It feels like baby, baby steps. It is 2018 and only now for the first time are people able to book appointments. That is not something I would brag about.

      I am hoping that the Government has more ambitious plans than introducing appointment slots for its reform of efficient Government services.

    • Hmmm says:

      Complainer!!! My God. This is better than to stand in line for a whole day sometimes 2!!!!. Pls pls lets give this a chance.

  2. The watcher says:

    I hope some how that will will work!

  3. Longshanks says:

    Ffs. People seeking extensions already have a walk in service. One which people are turning up at 3am to get seen that day. Seriously, how many people seeking work permit exemption after 20+ years are clogging up the system?

  4. Haymaker says:

    You all making noise, go St. Thomas reach on time, Customs and Border Protections Computer System down, see what happens to you,visitors standing in a despire calm like wet fowls shivering waiting to be cleared, not a noise or complaint made, now we Tortolians throw Geraldine under the bus for just doing her job. What they say about Karma, you all know the rest of the story.

  5. WHAT.. says:

    Seems to me that Labor Dept. is part of the problem also. Someone correct me if I am wrong.

  6. Gazza says:

    Ex-pats will still leave.Too little to late.

  7. Gazza says:

    To little too late . Ex-pats still leaving.

  8. Wow says:

    They couldn’t come better than an appointment system. If that many persons showing up everyday to wait in long line seems like you won’t be able to get an appointment for months.

    With appointments in Labour people appointment is almost 2 months down the line so I waiting to see if 10 days prior is realistic for people to book for service with immigration. I may be proven wrong but logic seems to be whispering that people better book months in advance to get an appointment before their time expires with Immigration because those appointment going to be fully booked quick.

  9. Sam the man says:

    Pathetic…. I kind of feel that all we hear is talk and no positive action, the immigration,work permit situation has been chaotic/shambolic/poorly run for decades and it just seems to get worse – one reason why many expats will not be returning much to the detriment of the BVI that desperately needs competent and hard working skilled people due to the severe shortages…

  10. confusion says:

    if someone is just renewing and submitted documents are in order, why cant they just pay and get a stamp (in 2-3 minutes)? Nothing else needs to be done.

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