This story has been updated
After a previous statement that its drive-thru services has been suspended and “will only be available on the last Saturday of the month, except for Christmas day”, Banco Popular clarified Monday evening that “only Saturday service is suspended”.
Drive-thru services, therefore, continue on weekdays from Mondays to Fridays.
The bank did not explain the reason for the Saturday suspension.
“Platform services will continue to be by appointment only. The branch will also maintain the limited entry for teller services, not exceeding 10 people at the same time. Lobby services will remain available Monday to Friday on its regular schedule,” Banco further said.
Changes of VG branch
As for other changes, the financial institution said that starting Monday, November 15, retail services will only be available on Fridays at its Virgin Gorda branch. Transactions received through the night depository will be verified weekly on Tuesdays and Fridays, Banco said.
This change will also remain in effect until further notice.
“ATM will be available at all Popular locations. TeleBanco services will remain available 24 hours, seven days a week. For assistance, clients may call 1-888-724-3659. Any additional changes in operations will be notified through social networks and news media,” the bank said in a statement dated Friday, November 12.
“Popular reminds its clients that they can count on the digital banking tools available to conduct their transactions without having to visit a branch. To learn about the digital services available, visit: www.popular.vi/online-banking/.“
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