Fraudulent emails being sent to local FirstBank customers, bank issues warning

Residents who are customers of FirstBank in the Virgin Islands are being asked not to open suspicious looking emails requesting them to provide sensitive account information.

FirstBank VI gave the warning on social media after claiming to receive a number of reports from local customers.

“WARNING! Some of our clients have received fraudulent emails with the subject ‘Your Account Has Been Debited’, followed by instructions to enter a fraudulent website,” the banking institution said in a post on social media site, Facebook.

The bank also urged customers who receive such messages in their emails to “erase it and block the return address immediately”.

“If you received this and clicked the link below, visit here: http://bit.ly/2LF8Mog and change your password,” the bank further said.

FirstBank also underscored that they take confidentiality ‘extremely serious’, adding that emails of such nature will never be sent by the bank.

“Your safety is our priority,” it continued.

When BVI News contacted the bank’s manager and Public Relations Officer on Tuesday, our news centre was promised a response. But, contact was still not made up to press time.