InterCaribbean sorry for flight delays
InterCaribbean Airways has apologised to its customers regarding the recent flight cancellations and delays at the beginning of last week which extended throughout the weekend.
“The flurry of cancellations created by the delay in concluding the certification of our new ATR42 aircraft which was delivered in July of this year with the intention of putting it in service on routes out of Tortola. This added ATR42 capacity was to have released some E120 aircraft capacity to fly the Barbados winter schedule where the company started services just over a year ago,” the statement said.
The airline is expected to have its new aircraft online in time for the Christmas holiday increase.
However, the ATR42 aircraft is a new type for operation in the Turks and Caicos and according to a recent statement from the airline, it still requires the necessary approval process by the Turks and Caicos Islands Civil Aviation Authority.
“As the holidays approached with no approval assured, the company, sparing no expense to meet its commitments to our customers travel needs, arranged on an interim basis to wet-lease a Bombardier CRJ regional jet from a Canadian airline to fill capacity on some Northern Caribbean routes, but this sub-service could not begin before this past weekend,” the statement read.
The statement added that the airline has been working diligently to restore stability to the network and with little disruption, the management is confident in restoring the full schedule as soon as possible.
“The interCaribbean team appreciates the patience of Customers who had their travel plans disrupted and we look forward to a future opportunity to demonstrate our safe, reliable, friendly service to those customers whose experience did not reflect that over the past several days. We also extend our gratitude to our employees who have worked tirelessly in stabilizing our operation while dealing with understandably irritated customers,” the statement said.
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We thankyou for your service
Do Not Fly on negro owned airlines. The s**t on their customers and act like they are doing you a favor. They have NO customer service and their gate agents in the BVI are some of the most stupid people on the island.
What the f is wrong with you man? Nothing to do with colour! The airline is run by inept people is all you need say. I can also assure you that there are some very smart people working with this airline too!
White, Black, Spanish, whatever, it does not matter, every colour has its idiots, ignorants, arrogants, and smart ones. EVERY COLOUR has its full spectrum!!
THE MADNESSOF THE OWNER OF INRTERCARIBBEAN AND HIS L**AALL THE TIME, AS YOU WANT TO COVER ALL THE ROUTERS WITHOUT AIRPLANES, YOU DONT HAVE CAPTAINS AND CO-PILOTS BECAUSE OF BAD TREATMENT TOO HOSTESSES BECAUSE OF THE BAD MAINTENANCE OF THOSE AIRPLANES NOW HE RELEASED THE BVI ROUTE AND IS OPENING THE ROUTE IN GUYANA
HE SOLD THE FLIGHTS OF OUR ROUTERS, ANTIGUA, SAN JUAN AND SANTO DOMINGO AND TOOK THE PLANES TO GUYANA TO OPERATE A NEW ROUTE, PREMIER EYES DO NOT LET YOU BE CONFUSED BY THIS MAN
HE SOLD THE FLIGHTS OF OUR ROUTERS, ANTIGUA, SAN JUAN AND SANTO DOMINGO AND TOOK THE PLANES TO GUYANA TO OPERATE A NEW ROUTE, PREMIER EYES DO NOT LET YOU BE CONFUSED BY THIS MAN
I LIKE HOW WE CAN USE CAPS TO EXPLAIN OUR POINT.
IT MAKES ME FEEL IMPORTANT
Well Jim, this is the best laugh I’ve had all day!
…. I mean : THE BEST LAUGH!!
This airline is run by deprived management. they are not forward thinking and knows very little about the demographics of the route they are running. The route BVI, Santo Domingo, to Kingston was sold out from October with only three flights weekly and they have no clue. They also continue to run the route as BVI, Santo Domingo, Turks then to Kingston. Why cant they run the route as Turks, Kingston, Santo Domingo BVI and back along the same route. I am sure they would save substantially on fuel cost and have a more satisfied customer base.
Dont travel with inter Caribbean Airlines. They just got off the ground to fly t9 Guyana and they started trwating its customers badly. The agents are so unprofessional. They will postponed your flight and dont reimburse your transportation funds. DO NOT FLY WITH THEM
Why is Liat so damxxn expensive..Here to St. Kitts round trip $1100.00 then you get a Caribbean tour first then arrived at St Kitts 8 hrs after departure a flight that usually takes 40 to 50 mins. Imagine. I kept asking when are the Brathwaites going to resume to St Kitts…We really need to replace or push Liat out…they are greedy, heartless and wicked…