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Flow equipment damaged, replacement coming

Telecom company Flow has acknowledged that a number of its customers are having a tough time making calls because pieces of the company’s equipment were damaged during several hours of heavy rainfall on Monday, August 7.

The company, in an advisory this afternoon, said replacement equipment should be brought into the territory tonight.

“Due to the recent lightning storm, some equipment was damaged that controls international calling. Replacement equipment is being flown in tonight, and teams will work to restore services as soon as they can.”

“Customers can make international calls using services such as Skype and WhatsApp in the meantime. Flow apologizes for the inconvenience, and appreciates everyone’s patience as we work to restore service,” Flow said.

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10 Comments

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  1. Smh says:

    Well-loved. Like or Dislike: Thumb up 17 Thumb down 2

    I can’t even make local calls. They’re full of it.

  2. Kobe says:

    Well-loved. Like or Dislike: Thumb up 9 Thumb down 1

    What about the internet? I still don’t have internet.

  3. Tell DA Truth says:

    Well-loved. Like or Dislike: Thumb up 11 Thumb down 1

    No local calls either

  4. Wes says:

    Well-loved. Like or Dislike: Thumb up 20 Thumb down 0

    However there service to send out bill reminders is working just great!

    On a good day we have no internet but they surely can send out the bills on time! Any discounts for your outages and otherwise crappy services Flow?

  5. screw you cable and ?ickless says:

    Like or Dislike: Thumb up 4 Thumb down 2

    in times of emergency you break down?me and many others are sorry as well for having to switch…surely this will happen again with you.

  6. Anonymous says:

    Well-loved. Like or Dislike: Thumb up 10 Thumb down 2

    Flow equipment damage. Really .
    Does it make a difference.

  7. Name change says:

    Like or Dislike: Thumb up 0 Thumb down 2

    What are they replacing FLOW with SLOW. That might actually work better

  8. vg man says:

    Like or Dislike: Thumb up 2 Thumb down 0

    flow needs to fix their dns mine my new modem couldn’t get to the internet because it couldn’t get to flow’s dns

  9. Really??? says:

    Well-loved. Like or Dislike: Thumb up 7 Thumb down 1

    “Customers can make international calls using services such as Skype and WhatsApp in the meantime.” Don’t you need internet service in order to use Skype and WhatsApp? How can I use these services if I have no internet?

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