BVI News

Liat implements COVID precautions as it waits to resume operations

Regional airline Liat has given the assurance that it is putting measures in place to resume operations as soon as border restrictions lift from jurisdictions, such as the BVI, within which it operates.

In a statement published on Liat’s official website on Thursday, May 14, the airline said it has implemented strict cleaning protocols for its fleet to ensure the health and safety of passengers and staff.

“We have been working with our stakeholders to develop a plan for resuming flights when this is possible,” Liat’s Chief Executive Officer, Julie Reifer-Jones said.

Extended suspension of flights

Liat also announced that they will be extending the suspension of passenger services until May 31, as a number of borders within the region remain closed due to the COVID-19 pandemic.

CEO Jones said the extension is necessary at this time since, despite many ongoing discussions, no firm date has been set by countries as to when they will be able to facilitate regional travel.

In the meantime, Liat has assured passengers who booked flights during its period of suspension that their bookings will automatically be cancelled and credited for future travel.

The regional carrier said passengers will be able to rebook their flights as soon as it announces the resumption of passenger services.

VI Airlink

Meanwhile, local airline VI Airlink said in a media release last month that all reservations affected by travel restrictions will be cancelled automatically.

VI Airlink also told passengers whose flights were affected by the COVID-19 pandemic that they can make changes to their flight dates without any penalties.

Persons intending to cancel their flights will receive a full credit in the airline’s reservation system. This credit will be applied towards the purchase of a new ticket within one year from the original issue date.

Persons are asked to contact VI Airlink via email or by telephone to make their new bookings.

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3 Comments

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  1. :) says:

    Liat has proven to be incapable of providing quality service so why should anybody would feel comfortable with any assurances they bring to the table. Same company that would make you go airport for 11 am and still not leave by 11pm due to multiple delays with no explanations, then can only offer you lunch, but no dinner or even a voucher for lost time.

  2. Really says:

    I’ll take Covid over flying with LIAT

  3. Diaspora says:

    LIAT (1974) Ltd, formerly Leeward Island Air Transport (LIAT) and labeled by frustrated customers as Leaving Island Any Time (LIAT), seems to have been around since Methuselah was a likle boy. Seriously, truth be told, it got airborne in 1956. However, since taking to the skies, its flight history has been at best unsteady and not so friendly. It always seem to have financial challenges and per its customers, its service is poorly rated. It struggles miserably to deliver high quality service. Thus, the tag Leave Island Any Time(LIAT). It does have a relatively good safety track record.

    Many organizations will emerge out of this pandemic with a new vision, a new mission. Hopefully, LIAT takes this post Covid-19 period as an opportunity for another rebirth, a reboot and emerges stronger, more efficient and more effective.

    It can become the prototype regional organization. LIAT what you say? This is your last chance for a reboot. Took my first flight on LIAT so I got a likle emotional attachment to it. And as a regional advocate, I’m pulling for its successful relaunch; some say it is hopeless. May be a name change may be what the good doctor ordered. Does it needs new branding?

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