In response to the spread of coronavirus (COVID-19) RTW group of companies has undertaken a series of key actions to ensure the health and safety of our employees, customers and the territory to ensure continuity of the essential services we provide on a daily basis.
As part of this action, we are monitoring the spread of the coronavirus in the Caribbean and consulting with governmental authorities and health organizations on a frequent basis to ensure that our response is coordinated with local directives and priorities.
Here are the measures we are taking to protect our customers and employees: Our Store Environment Our RiteWay Food Markets and Cash & Carry stores are committed to being a safe and reliable source of essential products and services throughout this period.
Store cleanliness and sanitation standards are being elevated to include sanitizing all check-outs and shopping carts. Other surfaces are being cleaned more often with extensive wipe downs during closed hours.
All stores are following recommendations from health authorities to help provide a safe working and shopping experience to the best of our ability. We will be implementing a next day curbside ordering service to further support our customers who wish to avoid crowds.
Further details will be available on our website www.rtwbvi.com and our social media accounts within the coming days.
Over the past several weeks RTW has increased orders of essential food and other grocery products to ensure we have adequate supply for our customers.
Going forward, we expect to continue to be able to meet the everyday shopping needs of our customers by working closely with our suppliers, transportation partners and government officials to prepare for possible disruptions. Essential items such as bathroom tissue, hand sanitizers, bottled water are currently in-transit to the BVI.
We have made a decision to freeze all price increases for 30 days unless they relate to increases beyond our control.
RTW corporate office
RTW administrative office will be closed to all visitors effective immediately. Only employees will be permitted access to corporate office.
All visitors will be assisted at our front reception area.
Wholesale customers are encouraged to call 347-1066 or email firstname.lastname@example.org to place an order.
All other customer service queries, please call 340-2263. We urge everyone to stay calm, stay healthy, treat each other with respect and be there for each other.
RTW has been a trusted retailer and wholesaler in the BVI for over 58 years and will continue to be there for each and every one of you as we sail through these unchartered waters. Guy Strickland, Managing Director Contact Information RoadTown Wholesale Trading Marketing Manager Dawn Callwood 284-347-1050 email@example.com
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