Despite the available online options to order food items and the measures in place for ‘in-need’ persons to seek free food packages, some residents are still unsure where their next food supplies will come from.
A number of residents indicated via social media on Tuesday, April 21 that their attempts to access food from either government-sanctioned welfare agencies or through online supermarket purchases have been unsuccessful to date.
They shared their concerns while responding to a BVI News social media post on what has been the experience of residents since government extended its 24-hour lockdown for another seven days.
Cannot get gov’t hotline or supermarkets
One resident, Chayan Richardson, responded on Facebook that she had attempted ordering supplies and even calling the government hotline, but was unsuccessful.
“Have been trying to call,” she stated. My mom needs meds and I’m not getting through. Been calling [but] not getting through with ordering or the government line.”
“My mom has preexisting conditions. She cannot be without her medication. I pray that stress and insufficient supply does not start affecting people’s lives,” the seemingly concerned resident added.
Ordered but no items yet to be delivered
Facebook users Tracy Myers and Melrose White said they were successful in placing their orders via online shopping, days ago. Both, however, are still yet to receive their items.
Myers said she had ordered her items since Saturday, April 18, while White, who said she is yet to get a reply from the establishment where she shopped, had ordered her items the following Sunday.
Another social media user Santa Gaton shared a similar experience, stating: “Since Sunday night they took all the information from me and I still have no answer … I out of water and food.”
Connie Alexander, in the meantime, said she doesn’t mind waiting until the elderly and children are sorted.
The Carrot Bay resident shared that she has been waiting for her items since paying for her order at 2 am on Sunday.
Deliver by area
Another resident Penney Gitonga, in the meantime, is advising that the supermarkets create a system that does their deliveries community-by-community.
She said: “Baffled by the delivery system with RTW. Apparently, it’s in alphabetical order so my neighbours got their order but we didn’t.”
“A good idea would have been by area delivery? Kill two birds with one stone and not waste fuel,” she suggested.
Riteway Food Market and OneMart Superstore have now both issued notices on their websites stating that further online orders will be on hold until current orders are processed.
In the meantime, 24-hour curfew period is not anticipated to end until Sunday, April 26.
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