Data from the Department of Motor Vehicles (DMV) is indicating the department has been seeing an increase in revenue since the catastrophic hurricanes in 2017.
DMV Commissioner Kye Rymer told BVI News yesterday (May 29) that, compared to the corresponding period last year, vehicles that have come to the Pockwood Pond-based DMV headquarters for licensing purposes has increased by a few hundreds.
While citing records on the island of Tortola only, Rymer said: “From January to May 2017, we would have licensed about 6,000 vehicles, and the same time this year we would have licensed about 6,300 to 6,400.”
“We continue to license and register vehicles at a higher pace than the previous year,” he added.
The DMV Commissioner said he attributes the said increase to last year’s disasters, which caused a large number of motorists to replace their vehicles.
He further noted an increase in licence plate purchases. They are sold for $25 per pair.
Customer Service to be improved
In the meantime, Rymer said the DMV’s customer service offerings are expected to improve.
He further said, going forward, customer service is one of the areas in which persons can expect constant enhancements.
“Our goal is to provide efficient and accurate service and customer service is something that we try to promote. We want to ensure that the service is exceptional so we are trying to find ways to be as innovative was we can,” he said.
He also said some DMV services can now be booked online. Those online offerings include bookings for road and cone tests for learner motorists.
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