Some locals don’t have attitude for service industry
Talk show host Claude Skelton Cline has suggested that local employers in the service industry are often forced to hire expatriates because many BVIslanders lack the positive attitude required for the sector.
“I understand why employers reach into other places—particularly the Philippines—to source labour, especially for the service-related industries. We have a challenge on two fronts in this country. Firstly, there’s limited human resources but secondly, [there are] far too many cases of people who have a sense of entitlement but don’t want the responsibility of executing in order to reap the rewards,” Skelton Cline explained.
He added: “We have a part of our culture and community where some of our locals say they want to work but don’t show up like they are prepared to work. Do you know how hard it is to fight with people you are paying to work?”
Skelton Cline also called on the government to collaborate with the private sector to develop programmes that equip young people with the skills and attitudes needed for the service industry. He said fostering a service-oriented culture is vital since tourism is one of the BVI’s major economic drivers.
He further referenced the Philippines as a service-oriented culture, saying they instil the values of service from birth to adulthood, enabling the government to earn revenue from its citizens who are in demand globally.
“The Philippines has developed a culture as part of their Gross Domestic Product, in training their population in a multiplicity of disciplines. The government then outsources its human resources throughout the world. When those people earn money in other countries, their government gets a direct money benefit,” Skelton Cline added.
Expatriates make up more than half of the BVI’s labour force, as many local employers believe it is often more expensive to hire locally. Employers also cite a labour shortage within the community, while some prefer expats due to the belief that certain nationalities are better suited for specific industries.
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It hurts to agree with this man, but he says what everybody knows to be true.
BVI people got too much of an attitude. And for no real reason. Just make ourselves feel bigger and better in a world where we are smaller and less able due to our historic low population and poor education.
unfortunately many locals confuse service with servitude . So when they are faced with a particularly demanding guest or customer which is only 0.05% of the time they are unable to address any concerns in a professional manner and personalizes the event. They then go on to treat everyone in that negtive manner lacking the ability to see the bigger picture. When being interviewed for any customer facing job if any applicant lacks the ability to demonstrate a positive disposition they should not be placed in that position. Find sonething that does not require them to interfaces with guests.
I agree with your well made point but try telling the labour department that. They force people into roles that they do not fit in by putting pressure on employers.
Because that’s who her brothers hire {Orientals}
You are so ill-informed. Mandarin Chinese is not widely spoken in the Philippines; they have their own distinct language.
Plus, China’s global influence spans multiple areas, including economic power, geopolitical strategy, technological advancements, and cultural outreach.
Therefore, learning Mandarin Chinese can be incredibly useful for various reasons particularly if you’re involved in international trade or business, (as in the case of the BVI) Mandarin can be a valuable asset for negotiations and partnerships as we seek to explore new international markets.
They hire the best fit for success in their business. Grumpy hoggish born here and/ or weed smoking late employees are a certainty for downward mobility .
You can lead a horse to water but you can’t force it to drink. The act of truly wanting to give others proper service has to come from within, with a real desire to. If that’s not there, it’s just a job and the performance will be to satisfy the minimum requirements of the job description. Persons that have it in them to serve will excel because it’s innate and not forced. Yes training helps, but the desire to serve maintains it consistently. Many locals unfortunately don’t have the desire, and the ones that do excel greatly! It starts within.
@Ooooof! When you say BVI people you put everyone in the same category which is wrong.
You are correct.
I did not mean to put all of BVIslanders in the same basket. We have some real home grown superstars who deal with tourists in a wonderful way. They make good money themselves. They foster great reviews, which makes us all good money because reviews spread the good word around among potential visitors, etc.
Kudos to them!
But in general, among our population, we are prone to being other way.
If I back these super rich peter island owners, I not stupid to go back BVI indigenous people like I did against the allianceband myron, my church shop could get donations from these rich white folks at peter island, because I not getting any contracts from VIP right now, only a side pay as anonymous adviser to the premier. And phillipinos girls are sweet, look I have feeling you know, not because I am a so call pastor.
Courtesy and proper social interaction with others should be taught in school. Many households now in these VI are not equipped with parents/adults capable and knowledgeable in everyday manners befitting a civilized community interacting with a diverse population.
In plain lengua…Bush people and those from under a rock are disadvantaged.
You really need to clean up your act , not too long you were criticizing those friendly & courteous people, now you realized you made a FRIG , and correcting your hypocrisy is a good place to start \ but don’t stop there , you have lot more to correct / no more slipping & sliding or moonwalking – OK • OH don’t forget you got to RePeNt .
Yep! just look Mulligans. Killing business and good tips just to keep they attitude.
Try to hire locals which I commend, but sometimes when your employees show you that they are problematic, cut the cord quickly.
60% of BVI are rude, disrespectful, think they are better than everyone who lives in the BVI once you are from a different county.
They believe they do us a favour by letting is into the country
Yes that may be true but who help to educate, clean, work in the community, give oiur knowledge to you as outsiders
Who clean your homes, work in the hospital, scrubb the floors , take care of your old people, mow tour lawns, do the menial jobs
You all treat outsiders like they are beneath you
We live in a global society lots of you went to Santo Domingo and the Us – Atlants Florida to
Live . Treat people with respect that is why your own local people do not want to hire their own
They always watching the clock
Absent from work
Late for work
Lazy on the job
Not productive
Fat and lazy
Some of you could berely graduste but want post that you cannot have the knowledge nor skills to run
That is wht the BVI not progressive
Yet you still a had big article about Filipinos in the territory, you think they here for no reason? They are here because the locals act like hogs, they don’t know how to speak to people, never smile, never pleasant, they don’t want to work and honestly should not be in the front lines, the ferry companies all their employees are hogs, along with immigration and customs. The santo and Venezuelan them only here to hoe for money, and the down islands people think they’re locals and entitled. Now you started a big discrimination against the Filipino community for what? To turn around say that’s why we look to them for service jobs. Yes, that’s exactly why, they come, they work and put in their all and go home. That’s all we ask.
For the 1st time ever I need to agree with this guy